Tech Support

Our goal is the speedy resolution of any technical issue you may encounter. Tequipment technical support is staffed by highly-trained individuals, who have the detailed knowledge to solve your problem—on the phone, by email, or at your location. The in-house call center is available Monday through Friday from 8:00 AM to 5:00 PM. Call (516) 922-3508, or email .

"Your knowledge and patience when dealing with our problems, gives us a feeling of comfort knowing that the problem will be solved right the first time. Your helpfulness in dealing directly with Smart Technologies and communicating and following through to make sure that everything has been resolved to our satisfaction allows our staff to concentrate on other problems in our school district.

We would also like to thank you for always promptly returning our phone calls and showing up to perform work when you say you will. Customer Service is often a forgotten skill these days, but we are glad that you are someone who strives to keep his customers happy. Thank you."

—Cornwall Central School District
Technology Department

Service Contracts

Tequipment's service contracts cover labor for in-warranty or out-of-warranty repair work.

If your products are in-warranty, and the damaged part is covered, the service contract will cover the labor for any installation/repair with the in-warranty replacement part.

If your products are out-of-warranty, and the damaged part is not covered, you would have to purchase the replacement part and the service contract will cover the labor for any installation/repair with the replacement part.

To purchase a service contract contact sales at or call (516) 922-3508.